Q: What types of models do you repair?
A: We specialize in repairing educational models and skeletons used in Anatomy and Physiology, Biology, Chemistry, Forensics, Nursing, Physical Therapy, and Occupational Therapy departments.
Q: How long does a repair take?
A: The time it takes to repair a model depends on the complexity of the model and the extent of the damage. We strive to complete all repairs in a timely manner and will provide an estimated completion time when we assess the model.
Q: Can you repair models that are missing pieces?
A: Yes, we have experience in replicating missing pieces of models to restore them to their original condition.
Q: Do you offer any guarantees on your repairs?
A: Yes, we offer a satisfaction guarantee on all our repairs. In addition, we offer a work guarantee of 5 years on all models we work on.
Q: How do I get a quote for a repair?
A: You can contact us through our website or by phone to request a quote for a repair. Please include pictures of the model and a description of the damage to help us provide an accurate quote.
Q: How do I send a model for repair?
A: Please contact us first to arrange for the shipment or delivery of your model. We will provide instructions on how to securely package and send the model to us for repair.
Q: Do you work on real bone?
A: It depends on the work needed. If the bone is far too brittle or if the extent of the work needed is quite large and labor intensive, I might have to decline. Contact me and see if your skeleton can be saved!
Q: Is there a minimum order requirement to ship?
A: No, there is no minimum order requirement. However, if you have a small order or just a few items needing repair, we ask if can find a box to pack the items into. We typically ship out in a large 48"x18"x18" box with packing peanuts, so if your order is much smaller than the box, please find a box that fits the size or contact us for further assistance. We are always here to help!
A: We specialize in repairing educational models and skeletons used in Anatomy and Physiology, Biology, Chemistry, Forensics, Nursing, Physical Therapy, and Occupational Therapy departments.
Q: How long does a repair take?
A: The time it takes to repair a model depends on the complexity of the model and the extent of the damage. We strive to complete all repairs in a timely manner and will provide an estimated completion time when we assess the model.
Q: Can you repair models that are missing pieces?
A: Yes, we have experience in replicating missing pieces of models to restore them to their original condition.
Q: Do you offer any guarantees on your repairs?
A: Yes, we offer a satisfaction guarantee on all our repairs. In addition, we offer a work guarantee of 5 years on all models we work on.
Q: How do I get a quote for a repair?
A: You can contact us through our website or by phone to request a quote for a repair. Please include pictures of the model and a description of the damage to help us provide an accurate quote.
Q: How do I send a model for repair?
A: Please contact us first to arrange for the shipment or delivery of your model. We will provide instructions on how to securely package and send the model to us for repair.
Q: Do you work on real bone?
A: It depends on the work needed. If the bone is far too brittle or if the extent of the work needed is quite large and labor intensive, I might have to decline. Contact me and see if your skeleton can be saved!
Q: Is there a minimum order requirement to ship?
A: No, there is no minimum order requirement. However, if you have a small order or just a few items needing repair, we ask if can find a box to pack the items into. We typically ship out in a large 48"x18"x18" box with packing peanuts, so if your order is much smaller than the box, please find a box that fits the size or contact us for further assistance. We are always here to help!